The 2026 Home Services Benchmark

See exactly where your business stands against others your size.
On the numbers that pay the bills.

We're building the first real benchmark of how home-services businesses run the work that makes money: booking, dispatch, quote follow-up, collections, and the back office, and how much of it still runs by hand.

Take the 5-minute survey and we'll send you a free readout: where your business leads its peers, where it trails, and the fixes that would pay off first.

Take the surveyabout 5 minutes

How the free readout works →

Honest numbers, built from real businesses

There's no honest, published answer to a simple question: how far along is your business compared to everyone else your size? What's working, what's hype, and where's the money. So we're building that answer, straight from owners. We'll run it every year, so the numbers stay worth trusting.

Who's asking? Traids, a small team in Atlanta building a firm around one job: helping home-services businesses put automation and AI to work on the parts that move the number. This benchmark is where we start: the better we understand where the gaps are, the better we can help.

The Traids team

What the survey covers

  • How calls, texts, and web requests turn into booked jobs, and how many slip away.

  • What happens to a quote after it goes out: who chases it, and when.

  • How invoices get paid, and how much chasing that still takes.

  • How jobs get matched to crews: a whiteboard, a person, or a system.

  • How quickly you can see job cost, margin, and cash, without waiting on the books.

  • Finding good people, keeping them, and what turnover really costs you.

  • Where leads come from, what they cost, and which parts run themselves.

  • The paperwork behind every job, and how much of it still runs by hand.

  • Who comes back, who doesn't, and whether anyone's watching.

Your readout scores each one against your peers.

Take the survey. Get your free readout.

  • Where you sit on the AI curve

    The survey places your business on a five-stage adoption curve, from no AI at all to a running program. Your readout shows where you land, next to businesses of your trade, size, and region.

  • Your pain points, against the median

    You score nine operating areas, from booking calls to collections to hiring. We put your scores beside your peers', so you can see which headaches are normal and which are costing you.

  • Where the money is

    Your biggest gaps, paired with what owners a stage ahead of you report actually worked, including what it did to their margin. The one or two moves worth making first.

Sample · illustrative numbers only. We're gathering the real peer data now; it arrives with the report this fall.

Two ways to see where you stand

Free

Take the survey, get your readout

Every owner who takes the survey gets a personal readout free: your business scored line by line against its peers, and the one or two fixes worth making first. No payment, now or later.

Take the survey →

This is our thank-you for helping build the benchmark.

$99

Want the full benchmark?

The finished report, with the industry-wide numbers across every trade and size, publishes this fall for $99. Leave your email and we'll send the link the day it's ready.

Get on the list →

Either way: answers are anonymous and reported only in aggregate. No spam, no cold calls. The only call is the readout you ask for.

You run the business. We keep up with the AI.

Every vendor is pitching AI at you, and every pitch promises ROI. Keeping up with that landscape is our full-time job: we know the tools, the vendors, and what's actually working in the trades. Three ways to work together, from training your team to us building it for you:

Training · your whole team

AI training workshops

Practical sessions that bring your team up to speed on the latest AI, applied directly to home services: what the tools can do right now, and how businesses like yours put them to work.

Strategy · hands-on, virtual

AI strategy sessions

A hands-on virtual workshop to shape your ideal tech stack: one that works with today's AI capabilities and opens up the high-leverage use cases for your business.

Build · done for you

Done-for-you build

Take the next step: the Traids team builds the use cases for you (booking, follow-up, dispatch, collections) and stays until they're earning their keep.

Get in touch to learn more about our offerings →

Taking the survey never signs you up for any of this. Your answers stay anonymous and your readout stays free, full stop. This is a separate conversation, and only if you start it.

Five minutes now. Your readout this fall.

Take the survey and your business is counted. When the benchmark is done, your personal readout lands in your inbox, free.

Take the surveyabout 5 minutes

Not ready for the survey?

Leave your email and we'll tell you the day the 2026 benchmark publishes. The full report is $99. The personal readout comes only from taking the survey.